Frequently Asked Questions
All orders include free shipping within the continental US and Canada. After you have placed your order, you can monitor the status of your order online through your account/dashboard. All orders placed before 1pm PST ship the same day and are expected to be delivered within 3-5 business days of the purchase date.
The T3 Store accepts all major credit and debit cards: Visa, Mastercard and American Express. We do not support Discover cards.
After an order is placed, you will be navigated to order receipt page, within your account, with details regarding your order including your 5 digit order ID number and any downloads. Once your order is shipped, you will receive an email with tracking information about your order. Within 2-5 days your order will be delivered to the shipping address used during the check out process.
The Swanepoel Trends Report is released on December 1st each year. Pre-orders are available in early October, and pre-order pricing ends on December 2nd.
The Swanepoel Power 200 is released annually in January with printed copies shipping February 1st.
The Swanepoel Mega 1000 is released on May 1st each year. Pre-orders are available in early February, and pre-order pricing ends on May 2nd.
We have secured our website with HTTPS/SSL. HTTPS takes the well-known and understood HTTP protocol and layers an SSL/TLS encryption layer on top of it. The SSL layer has two main purposes: Verifying that you are talking directly to the correct server and ensuring that only the server can read what you send it.