Order FAQs

We include free standard shipping within the continental U.S. and Canada. Orders placed before 1pm PST will usually ship the same day; expect delivery within 3-5 business days.

For orders shipped outside the continental U.S. and Canada, please contact us with questions. Orders to South Africa and Australia may take 1-3 weeks to deliver.

T3 Sixty accepts all major credit and debit cards including Visa, MasterCard and American Express.

We have secured our website with HTTPS/SSL. HTTPS takes the well-established HTTP protocol and applies a layer of SSL/TLS encryption. The SSL layer has two main purposes: It verifies that you are talking directly to the correct server and ensures that only the server can read what you send it.

After checkout, we will email you a receipt. If you have not received your email, please check your spam folder. When your order is ready for shipping, you will receive another email with the tracking number and expected day of delivery.

Please note that your credit card billing statement will reflect T3 Sixty.

The Swanepoel Trends Report is published each year on February 1st. Pre-orders begin in October, and special pre-order discounts are honored until January 31st.

Yes, special bulk pricing is available and can result in savings of up to $50 per report. The bulk discount applies automatically when you update the quantity field on the online order form. If you are interested in ordering more than 50 reports, please contact us.

T3 Sixty guarantees your satisfaction. If you believe you have not gained any value or knowledge from the trends report, we will provide a full refund (less shipping charges) up to 14 days after delivery. All reports must be returned unmarked and undamaged.

For more information, please contact us.

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