The MLS 2020 Agenda: Evolving the MLS

Despite the fact that real estate Multiple Listing Services (MLS) are critical to the real estate industry, much of their structure and technology is inefficient and outdated.

However, 28 real estate brokers and leaders have proposed solutions to transform the MLS of today into the future. These findings have been released in an all-encompassing new study, the “MLS 2020 Agenda.” Download it here.

The study was commissioned by The MLS RoundTable, a think tank comprised of seven of the foremost MLS member organizations – including the nation’s three largest – which collectively serve approximately 300,000 real estate professionals. They are:

  • Bright MLS (85,000+ subscribers) represented by Tom Phillips, CEO and David Charron, CSO
  • CRMLS (81,000+ subscribers) represented by Art Carter, CEO
  • CarolinaMLS (11,000+ subscribers) represented by Anne Marie DeCatsye, CEO
  • MLS PIN (35,000+ subscribers) represented by Kathy Condon, CEO
  • MRED (43,000+ subscribers) represented by Rebecca Jensen, CEO
  • NWMLS (25,000+ subscribers) represented by Tom Hurdelbrink, CEO
  • RealTracs (13,000+ subscribers) represented by Stuart White, CEO

T3 Sixty, the leading management consulting company in the real estate industry, undertook the study.

The “MLS 2020 Agenda” features frank opinions from leaders representing the most important MLS constituents: customersMLS leadersbrokers/owners like Lennox Scott and Helen Hanna Caseytechnology vendors like CoreLogic and Black Knightassociation leaders like Bob Goldberg, and large players like ZillowThe Realty Alliance and RESO.

The study encourages greater cooperation throughout the real estate industry, pinpointing solutions and addressing key issues, with the goal of benefitting real estate professionals and consumers. This includes leveraging more present-day technologies, improving data standards and accelerating consolidation.

The objective of the MLS RoundTable is to discuss industry issues and, when appropriate, foster dialogue or issue an opinion. Its sole purpose is to advance the broker’s business and, by extension, that of the industry’s participants. It is intended to add to the good work being done by other industry stakeholders.

Download the 40-page study at

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